RentRooster is a peer-to-peer rental marketplace that connects people who need to rent items with those who have items to list. From tools and outdoor gear to party supplies and electronics, RentRooster helps people find local rentals across Ireland.

Signing up is easy! Just click the "Sign Up" button on our homepage, fill in your details, and create an account. You can start renting or listing items as soon as your account is verified.

Simply use the search bar to enter what you're looking for or browse by category. You can filter results by location, price, and other criteria to find exactly what you need.

All you need is a verified RentRooster account. Some items might require a deposit or additional verification, which will be clearly indicated on the item’s listing page.

Rental prices are set by the individual lenders. Prices may vary based on the item’s value, rental duration, and market demand.

Log into your account, and select "List Your Item" from your dashboard. Provide details about the item, upload good-quality photos, and set your price and rental terms. Your listing will go live once it's been reviewed by our team.

No, listing items on RentRooster is free. We charge a moderate fee of 15% of the overall rental amount, which is deducted at the end of the rental period. This fee helps us cover our operational costs while ensuring you receive the best service.

Payments are processed through our secure system. Once the rental is complete and the item is returned in good condition, the funds will be transferred to your linked bank account.

Eligible rentals can benefit from the RentRooster Lender Guarantee, with a maximum of €5,000 per qualifying rental. The Guarantee is subject to eligibility, exclusions, valuation rules and evidence requirements, so payment is not automatic. Keep the booking and payment on RentRooster, verify the renter through the platform and take clear photos or video of the item before handover. Read the full Guarantee terms before accepting higher-value rentals.

Identity verification is required before users can publish listings or send rental requests. Once an owner accepts a request, payment is completed through the platform's secure payment provider. RentRooster also keeps rental requests and messages linked to the booking so both parties have a clear record.

Yes, you can require a security deposit for the items you list. This helps ensure that your item is returned in good condition and provides you with peace of mind.

When an accepted rental includes a security deposit, the payment flow includes a security-deposit authorisation. The rental and deposit amounts are shown to the renter before payment. The payment process then handles capture or release according to the booking outcome.

All users renting items go through a strict verification process using Veriff. This process includes confirming their identity and passport, ensuring they are who they say they are.

Renters are required to bring a valid form of identification and proof of address when picking up an item. This ensures that the person picking up the item matches the verified identity and address on record.

The comprehensive verification process ensures that all renters have been thoroughly checked, reducing the risk of fraudulent activity. This helps create a safer environment for both item owners and renters.

If you encounter any issues with a renter, such as a discrepancy in identification or any concerns about the item, please contact our support team immediately. We are here to assist you and ensure a safe transaction.

In addition to the security deposit and strict verification process, our platform provides a robust support system to address any concerns or issues that may arise. This multi-layered approach helps protect your item and ensures a safe and reliable rental experience.

In the rare event that an item is damaged or not returned, the security deposit can be used to cover repair or replacement costs. Our support team will work with you to resolve any such issues promptly.

Contact our support team immediately. We are available 24/7 to assist with any issues, whether it's a dispute, a malfunctioning item, or any other concern.

You can cancel a booking through your RentRooster account. Please refer to our Cancellation Policy for information on deadlines and any potential fees.

Yes, you can extend your rental period if the item is not booked by another user. Contact the lender via RentRooster to request an extension.

Yes, we prohibit the rental of illegal items, weapons, and any items that pose health or safety risks. For a complete list of prohibited items, please visit our Prohibited Items Policy page.